FREQUENTLY

ASKED QUESTIONS

HOW DO WE BOOK YOU GUYS? 

Go to out contact page - www.firewoodfilm.com/contact and simply fill out the form and we will get back to you as soon as possible on available dates and more information on our packages.

HOW DO WE SECURE OUR DATE?

We require a small deposit to secure the booking and the rest of the balance isn't due until 4 weeks before the day!

HOW DO WE RECEIVE THE END PRODUCT?

All of our packages include our bespoke, handmade wooden Firewood Film box containing a wooden USB depending on which package you choose: Over 600 of our handcrafted digital images, a 10-12 minute highlights film, your speeches un-edited and a selection of 6x4 prints. 

CAN WE HAVE 2 PHOTOGRAPHERS AS WELL AS A VIDEOGRAPHER? 

If you choose a package that includes just photography, we can cover the whole day with 2 of us. However if you choose a package that includes both a Photographer and Videographer we can only supply 1 however we have never had any issues with coverage and we always make sure all of those special moments are captured! 

HOW LONG DOES IT TAKE TO RECEIVE OUR WEDDING BOX?

It takes us up to 6-8 weeks to complete your gallery/film, however in the busier summer months it may take up to 8-10 weeks to complete. We always send you approximately 20-25 preview images within a week of your wedding so you get a little taster of what's to come! 

WHAT AREAS DO YOU COVER?

We are based in South Yorkshire but we cover the whole of the UK, we absolutely love to travel and see new places however we may have to charge a little extra for travel and accommodation if we needed an overnight stay.

DO YOU DO ENGAGEMENT/ELOPEMENT SHOOTS?

We love to get to know our couples so meeting before the big day and having a trial run to make sure you're 100% comfortable with us is so important! None of our packages include a pre-shoot at the moment but we are offering them as an add on depending on location.  

CAN WE PURCHASE PHOTO BOOKS?

Absolutely! We love creating photo books and seeing our work printed on good quality paper, it's the best feeling in the world. We think it's so important to have hard copies as it just isn't the same on a computer screen! Our photo books start from £130.

If you have any questions that aren't listed then please feel free to give us a

message or go to our contact page:

www.firewoodfilm.com/contact